If your domain registration is currently provided by another company (e.g., GoDaddy, Register.com), you can transfer your domain to Datamerc and we can serve as your domain registrar.
When you transfer your domain to Datamerc, we will add one year to your current registration. You will be charged the non-refundable annual domain registration fee, which will cover your first year plus any remaining time on your current registration.
To transfer your domain registration to Datamerc, perform the following steps:
- If you did not request a domain transfer when you signed up for service, contact our support team and request a domain transfer.
- We will initiate the transfer by sending a notice to your current domain registrar. The registrar will then contact your organization (according to your contact information on file for your domain) to verify that you requested to transfer the domain. They may contact you by email or by phone. When they contact you, you will just need to confirm that you do, indeed, want to transfer the domain to Datamerc.
- After we receive confirmation from your domain registrar, we will transfer your current DNS settings automatically. It can take an additional 48 hours for computers around the world to recognize the change to your domain's name servers, but no email will be lost during this transition, and there will be no interruption to your website.
Note: We cannot estimate how long it will take to transfer your domain, since your domain registrar must first contact you, you must respond to the registrar, and then the registrar must respond to us. After we receive notification from your registrar that the transfer can proceed, we will promptly complete the transfer.